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Quality Is Personal: A Foundation for Total Quality Management
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Quality Is Personal: A Foundation for Total Quality Management
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Quality Is Personal: A Foundation for Total Quality ManagementIn this penetrating guide to involving employees in the process of total quality management, the authors make the argument that personal quality checklists by which employees monitor waste reducers and value adding activities in their immediate work environment can significantly increase individual understanding of the general concepts and implementation of top quality management. Author: Harry Roberts Publisher: Free Press Published: 06 28 1993
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Quality Is Personal: A Foundation for Total Quality Management
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